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Improving Home Health Outcomes With Scottsdale Physicians Group

by | Aug 18, 2022 | Customer Success, Physician Services

The Challenge:

Vulnerable populations often struggle to receive quality care, whether because of barriers to treatment such as travel, cost, limited mobility, or lack of a quality support system. Those patients with chronic conditions suffer immensely from sporadic care, which will result in costly care episodes in urgent care or the ER.

“We have had great interactions with all levels of AMD. … We truly feel that we are a valued partner that shares a common vision of delivering world-class care in an innovative, efficient, and high-quality manner.”

Scottsdale Physicians Group

Even when they do receive primary care, chronic disease is often left up to the patient to manage. Doctors provide treatment plans, but rarely do patients receive follow-up or further support to help them succeed. Without sufficient oversight, even patients following treatment to the letter can suffer deteriorating health without realizing it. This leads back to the feedback loop of high-cost care and poor health outcomes.

The Approach:

In-Home Physical Exams Using Remote Providers

Telemedicine services can lower the cost of care by providing a cost-effective way to monitor and treat patients with chronic diseases. Some methods of virtual primary care can be boiled down to video calls, but that limits the doctors’ ability to monitor patients. Furthermore, many patients aren’t comfortable enough with technology to utilize the full benefits of telemedicine without assistance.

That’s why Scottsdale Physicians Group Virtual Care partnered with AMD Global Telemedicine to improve home healthcare. SPG’s in-home technicians are the hands of the remote physician and are trained to use AMD’s advanced diagnostic technology to provide a clear picture of a patient’s health.

The Outcome:

By partnering with AMD to provide home care assistance to Scottsdale’s high-risk, high-cost populations, the group was able to decrease medical spending by 22% and stabilize — or even improve — patients’ health status.

The scalability of this technology means virtual primary care to thousands per month.

“While there is a certain expectation that a technology company should be constantly innovating, AMD is going above and beyond, and just as important, communicating their vision and progress toward that vision.”

Scottsdale Physicians Group

What our customers are saying …

Dr. Tim Lipscombe

"AGNES provides fantastic support for the Kambalda community and is mission critical for our Country Health Initiative.”

Dr. Tim Lipscombe
Head of General Practice / St John Health

Leslie “Bubba” Arnold

"The AGNES software is user friendly and easily meets the needs of our hospitalist service. AMD’s service has been exceptional in every way.”

Leslie "Bubba" Arnold

Dr. Lisa Gwynn

“AMD is a telehealth company that has always been dependable, and extremely knowledgeable in assisting with choosing the right equipment to meet our needs. Their customer service and technical support of our programs has been impeccable.”

Dr. Lisa Gwynn
Interim Division Chief, Child and Adolescent Health / University of Miami Miller School of Medicine