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Quality Standards, Certifications, and Best Practices

All AMD Global Telemedicine products are built with the highest commitment to customer satisfaction. Our products provide exceptional performance and quality, are easy to use and maintain, and operate dependably even in difficult environments. AMD Global Telemedicine is ISO 13485:2003 certified and we are a FDA registered facility and follow standard good manufacturing telemedicine best practices guidelines.

All of our products automatically come with a one-year standard support plan which includes software support/maintenance and hardware warranty.

Telemedicine Best Practices & Certifications

AMD Global Telemedicine has ISO 13485:2016 management system certification, operates a FDA registered facility and follow standard good manufacturing practice guidelines. When you choose AMD, you have the comfort of quality products that are designed for long life and deliver consistent performance even in difficult and remote environments.

Our AGNES Connect SaaS offering is delivered on a platform that has SaaS certifications including: SOC 2 -Type II, ISO 27001/2 and AMD offers a Business Associate Agreement (BAA).

AMD medical devices are “AMD Certified”. This means that each AMD device is subjected to a rigorous testing program to assure proper operation, the compatibility of all hardware and software when operating on a single PC, and compatibility with industry standards affecting data transmission , electronic data interchange and interoperability with industry standard software operating systems (e.g. Microsoft Windows and related applications). Almost all of our devices are self-calibrating and require minimal service over years of use.

AMD products are also compliant with European Community’s EC 95/46 Directive and the US Veteran’s Administration (VA) and TriCare standards wherever applicable.

We take the same care with our telehealth products and services as our partners do with their patients. When you work with AMD Telemedicine, you can always expect the absolute best. Contact us today to learn how we can work together.