Who We Are

At AMD Telemedicine, we believe experience matters. Our digital technology tools and cutting-edge solutions connect over 10,000 patient end-points in 100+ countries. 

AMD Global Telemedicine is a global telemedicine technology provider

As a pioneer of virtual care technology and an industry leader in telehealth solutions, AMD Global Telemedicine has been providing quality healthcare solutions to our customers for almost 30 years. Since 1991, we have focused on breaking the barriers that keep healthcare providers from connecting with their patients, such as time and distance.

We take pride in helping to revolutionize the way remote patient assessment and care is performed. That’s why we’re committed to providing the assistance you need to grow a successful, tailor-made program based on the demand of your organization and its patients.

Our commitment to you

We understand that every organization seeks something different. At AMD Global Telemedicine, our commitment to you means crafting a telemedicine and telehealth solution specifically to your organization’s business goals, providing you with the ability to grow and enhance the program while always delivering top quality healthcare to all of your patients.

As telemedicine continues to evolve and change the way healthcare is delivered across the world, AMD Global Telemedicine is dedicated to further expanding our telemedicine and telehealth expertise and constantly creating new healthcare technology solutions for your telemedicine applications.


AMD has proudly been delivering telemedicine solutions for over a quarter-century, playing an integral role in helping health care organizations and clinical professionals deliver not only increased access to health care, but improved mobility for remote providers and patients alike.

The company’s management team has been intricately involved with the telemedicine and telehealth evolution to mainstream care. From “proof of concept” pilot programs across the US to country-wide deployments in developing nations, the team at AMD has been there every step of the way.  AMD has earned Best Practices awards from Frost & Sullivan, a growth strategy research firm, in both Product Leadership and Market Leadership.

AMD Telemedicine leadership accepting the Frost Sullivan Award
AMD has a global presence providing telehealth solutions to healthcare programs

Global Presence

Telemedicine will continue to evolve and change the way healthcare is delivered across the world. AMD is dedicated to further expanding our expertise by diversifying our customers globally and adapting new digital technology tools and applications, to their specific use cases. Our worldwide footprint in 100+ countries continues to expand every day.

What our customers are saying …

Dr. Lisa Gwynn

“AMD is a telehealth company that has always been dependable, and extremely knowledgeable in assisting with choosing the right equipment to meet our needs. Their customer service and technical support of our programs has been impeccable.”

Dr. Lisa Gwynn
Interim Division Chief, Child and Adolescent Health / University of Miami Miller School of Medicine

Ryan Baker, MHA

“After searching and speaking with many companies I found AMD Global Telemedicine to be trustworthy and realistic when setting expectations on their deliverables. They spent the time to really work with us to develop a telemedicine solution that fit out individual company needs.”

Ryan Baker, MHA

Dr. Waseem Ghannam

“Best in class technology and world class service! The team at AMD Global Telemedicine help power organizations in serving patients, via their HIPAA-compliant telehealth platform.”

Dr. Waseem Ghannam

Industry Involvement

The relationships we have built with our customers over the years is one of our most valuable assets. We have learned tremendously from listening to our customers and helping them through their challenges of implementing new technologies into existing infrastructures and supporting them so they can continue to improve health care access one telemedicine encounter at a time.

As a critical player in the telemedicine space, AMD management has formed partnerships and maintain industry memberships with key organizations and associations including:

  • American Telemedicine Association (ATA)
  • International Society for Telemedicine and eHealth (IsfTeH)
  • American Association of Telehealth and Telemedicine (AITT)
  • Center for Telehealth and e-Health Law (CTeL)

Awards Received:

Business Longevity shared with Chief Executive Magazine

Eric Bacon, President of AMD Global Telemedicine shares with Chief Executive Magazine, what it takes to ensure longevity in a world of constant innovation and disruption.
Read the full article

Best Practices Product Leadership Award

AMD Global Telemedicine is recognized with Frost & Sullivan’s 2021 Best Practices in Product Leadership Award, for the Virtual Care Industry.
Download Frost & Sullivan Report

Telemedicine Market Leadership Award

Frost & Sullivan recognizes AMD for best practices in growth strategy, implementation excellence, brand strength, product quality, and technology differentiation.
Watch Video | Download Frost & Sullivan Report

Business of the Year Award

Recognized for financial achievement, positive workplace environment, and continued community impact. Awarded by Enterprise Bank.
Watch Video

Community Partnership Award

Recognized for excellence in pursuing the goals of health promotion, displaying a commitment to providing quality health care and establishing successful partnership collaborations within the community. Awarded by Health Choice Network of Florida.

Meet the Management Team

Eric Bacon


Eric Bacon of AMD Telemedicine
Learn more about Eric Bacon

Eric has a dedication and passion for effectuating change and increasing access to quality healthcare for the world’s most under served and remote populations, through the use of innovative technology. He has spent the past twenty years of his career designing new medical devices and telemedicine solutions that are deployed in over fifty countries and used in millions of consults. Eric and his team have transformed AMD from a provider of medical devices to a software development and technology company.

Eric has an extensive background in financial reporting, international manufacturing and regulatory affairs. Preceding his current role as President, Eric served as Vice President Finance and Operations. Prior to AMD, Eric worked as the Controller of Intersoft Technologies a software engineering company and KPMG in Boston.Eric is a board member for the International Society for Telemedicine and eHealth.

He participated as a member of a Healthcare Advisory Group for one of the world’s largest technology companies and is a member of the American Telemedicine Association (ATA), and has presented at numerous telemedicine and healthcare IT forums throughout the world. Eric holds a Bachelors Degree from Nichols College.

Keri Souza

Vice President of Marketing

Keri dostie of AMD Global telemedicine
Learn more about Keri Souza

Keri Souza is the Vice President of Marketing at AMD Global Telemedicine and thrives on being part of the customer-focused team at AMD. Keri joined the company in 2013 to lead marketing strategy and drive comprehensive communication activities. Keri develops the marketing and industry outreach programs that define AMD’s brand.

Passionate about understanding healthcare professionals’ specific telemedicine needs, Keri plays a critical role in building relationships within target market areas and increasing customer engagement for AMD. With a specific focus on bringing telemedicine stories of inspiration to the industry, Keri directs the company’s communications across a wide variety of platforms and marketing channels.

Keri has over twenty years marketing experience in planning and executing integrated marketing campaigns. Keri is instrumental in creating lead generation programs that generate ROI and communicating marketing strategies across various departments and team members. Prior to AMD, Keri led marketing efforts for various technology companies including Kinect365 Life Sciences, Questex Media Group, Hypertronics Corporation and Moldflow Corporation.

Keri holds a Bachelor’s of Arts degree in Corporate Communication Arts and is a member of both the American Telemedicine Association (ATA) and HIMSS.

Steve Casello

Vice President of Finance and Operations

Steve Casello of AMD Global Telemedicine
Learn more about Steve Casello

Steve takes great pride in being a part of the AMD team and the company’s ability to provide customized telehealth solutions to customers throughout the world.  He brings sixteen years of experience in finance, accounting, and operations to AMD, and has been instrumental in the Company’s organic growth within the telemedicine space.

As AMD’s Vice President of Finance and Operations, Steve is responsible for the day-to-day operations that lay the foundation for the Company to provide innovative technology solutions for successful telemedicine programs worldwide.

Steve has widespread knowledge of financial reporting and GAAP based accounting as well as corporate taxes.  Prior to AMD Steve worked as a Senior Accountant for a public accounting firm for seven years gaining valuable experience in auditing, consulting, and tax preparation for clients of all different industries.  He joined AMD in 2011 as an Assistant Controller and was promoted to Corporate Controller before landing his current role as Director of Operations and Finance. 

Steve holds a Bachelor’s Degree from Nichols College as well as a Masters in Business Administration from Southern New Hampshire University.

Brian Douglas

Chief Commercial Officer

Steve Casello of AMD Global Telemedicine
Learn more about Brian Douglas

Brian Douglas’s experience in the healthcare sector began during his time in Alaska, where he resided for over eight years and worked in surgical sales for Stryker. It was during this period that he developed a deep interest in virtual care solutions that could address the needs of underserved patient populations. This passion propelled him into various sales leadership and business development roles within the healthcare technology space.

As CCO at AMD Global Telemedicine, Brian Douglas is responsible for overseeing the Company’s commercial strategy and driving revenue growth through strategic partnerships and business development initiatives. His expertise and vision strengthen the company’s position as a global leader in telemedicine technology solutions.

Prior to joining AMD Global Telemedicine, Brian held key positions at prominent healthcare equipment manufacturers and resellers including Polycom, Carousel Industries, and Yorktel/Caregility.  Notably, he played pivotal roles in senior leadership teams that led to successful company exits for InDemand Interpreting, a prominent cloud service provider, and Tryten, a leading cart technology company.