Who We Are
At AMD Telemedicine, we believe experience matters. Our digital technology tools and cutting-edge solutions connect over 10,000 patient end-points in 100+ countries.
As a pioneer of virtual care technology and an industry leader in telehealth solutions, AMD Global Telemedicine has been providing quality healthcare solutions to our customers for almost 30 years. Since 1991, we have focused on breaking the barriers that keep healthcare providers from connecting with their patients, such as time and distance.
We take pride in helping to revolutionize the way remote patient assessment and care is performed. That’s why we’re committed to providing the assistance you need to grow a successful, tailor-made program based on the demand of your organization and its patients.
Our commitment to you
We understand that every organization seeks something different. At AMD Global Telemedicine, our commitment to you means crafting a telemedicine and telehealth solution specifically to your organization’s business goals, providing you with the ability to grow and enhance the program while always delivering top quality healthcare to all of your patients.
As telemedicine continues to evolve and change the way healthcare is delivered across the world, AMD Global Telemedicine is dedicated to further expanding our telemedicine and telehealth expertise and constantly creating new healthcare technology solutions for your telemedicine applications.
Leadership
AMD has proudly been delivering telemedicine solutions for over a quarter-century, playing an integral role in helping health care organizations and clinical professionals deliver not only increased access to health care, but improved mobility for remote providers and patients alike.
The company’s management team has been intricately involved with the telemedicine and telehealth evolution to mainstream care. From “proof of concept” pilot programs across the US to country-wide deployments in developing nations, the team at AMD has been there every step of the way. AMD has earned Best Practices awards from Frost & Sullivan, a growth strategy research firm, in both Product Leadership and Market Leadership.
Global Presence
Telemedicine will continue to evolve and change the way healthcare is delivered across the world. AMD is dedicated to further expanding our expertise by diversifying our customers globally and adapting new digital technology tools and applications, to their specific use cases. Our worldwide footprint in 100+ countries continues to expand every day.
What our customers are saying …
Dr. Lisa Gwynn
“AMD is a telehealth company that has always been dependable, and extremely knowledgeable in assisting with choosing the right equipment to meet our needs. Their customer service and technical support of our programs has been impeccable.”
Ryan Baker, MHA
“After searching and speaking with many companies I found AMD Global Telemedicine to be trustworthy and realistic when setting expectations on their deliverables. They spent the time to really work with us to develop a telemedicine solution that fit out individual company needs.”
Dr. Waseem Ghannam
“Best in class technology and world class service! The team at AMD Global Telemedicine help power organizations in serving patients, via their HIPAA-compliant telehealth platform.”
Industry Involvement
The relationships we have built with our customers over the years is one of our most valuable assets. We have learned tremendously from listening to our customers and helping them through their challenges of implementing new technologies into existing infrastructures and supporting them so they can continue to improve health care access one telemedicine encounter at a time.
As a critical player in the telemedicine space, AMD management has formed partnerships and maintain industry memberships with key organizations and associations including:
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American Telemedicine Association (ATA)
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International Society for Telemedicine and eHealth (IsfTeH)
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HIMSS
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American Association of Telehealth and Telemedicine (AITT)
- Center for Telehealth and e-Health Law (CTeL)
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AHCA/NCAL
Awards Received:
Business Longevity shared with Chief Executive Magazine
Eric Bacon, President of AMD Global Telemedicine shares with Chief Executive Magazine, what it takes to ensure longevity in a world of constant innovation and disruption.
Read the full article
Best Practices Product Leadership Award
AMD Global Telemedicine is recognized with Frost & Sullivan’s 2021 Best Practices in Product Leadership Award, for the Virtual Care Industry.
Download Frost & Sullivan Report
Telemedicine Market Leadership Award
Frost & Sullivan recognizes AMD for best practices in growth strategy, implementation excellence, brand strength, product quality, and technology differentiation.
Watch Video | Download Frost & Sullivan Report
Business of the Year Award
Recognized for financial achievement, positive workplace environment, and continued community impact. Awarded by Enterprise Bank.
Watch Video
Community Partnership Award
Recognized for excellence in pursuing the goals of health promotion, displaying a commitment to providing quality health care and establishing successful partnership collaborations within the community. Awarded by Health Choice Network of Florida.
Meet the Management Team
Tim Steffl
President
Learn more about Tim Steffl
Tim brings extensive healthcare experience to his role as President of AMD Global Telemedicine, which he joined in June 2024. Prior to this, Tim served as the Vice President of Strategic Development & Finance at Delta Dental Plans Association, providing strategic oversight and leadership to multiple functions within the association. He also led Pivot Health Advisors as President, where he was responsible for product strategy development and commercialization consulting for one of the nation’s largest hospital systems. Tim spent 16 years with the American Hospital Association, serving as Chief Operating & Development Officer, managing the for-profit endorsement arm of the AHA and founding, launching, and running three start-up organizations.
Tim is a Mentor at MATTER, a Chicago-based healthcare incubator and accelerator, where he offers business expertise to start-up organizations in the healthcare space. His personal passions are playing golf and attending music festivals and concerts.
In addition to his healthcare background, Tim was the President and CEO of the dental technology company ADA Business Innovation Group (ADABIG). He was responsible for establishing the profitability and scalable growth of this for-profit subsidiary of the American Dental Association. His role included developing a business portfolio of companies by partnering with, developing, or acquiring innovative organizations in the dental sector. Tim also created a strategy for growing and scaling ADA Practice Transitions, which helps match dentists looking to buy or sell a dental practice.
Tim holds a Bachelor of Science in Business Administration with a specialization in finance from The Ohio State University.
Fun fact: Tim is an avid golfer and attends multiple music festivals and concerts every year.
Steve Casello
Vice President of Finance and Operations
Learn more about Steve Casello
Steve is a dedicated member of the AMD Global Telemedicine team, committed to delivering customized telehealth solutions to customers worldwide. With over sixteen years of experience in finance, accounting, and operations, he has played a key role in the Company’s organic growth in the telehealth and healthcare technology space.
As Vice President of Finance and Operations, Steve oversees the day-to-day operations that support AMD Global Telemedicine’s innovative technology solutions for successful virtual care programs globally. His expertise spans financial reporting, GAAP-based accounting, and corporate taxes. He joined the Company in 2011 as the Assistant Controller, was promoted to Corporate Controller, and later advanced to Director of Operations and Finance, before becoming VP of Finance and Operations.
Prior to joining AMD Global Telemedicine, Steve gained valuable experience as a Senior Accountant at a public accounting firm, where he spent seven years in auditing, consulting, and tax preparation across various industries. Steve holds a Bachelor of Science degree in Accounting from Nichols College and a master’s degree in business administration from Southern New Hampshire University.
Keri Souza
Vice President of Marketing
Learn more about Keri Souza
With a true passion for developing and executing product messages that build trust and address customer challenges, Keri Souza serves as the Vice President of Marketing at AMD Global Telemedicine Her customer-centric marketing approach and ability to unite cross-functional teams toward common goals are the driving forces behind her professional success.
Keri brings a wealth of experience in developing strategic marketing initiatives that fuel business growth and customer engagement. Her expertise lies in creating compelling product messaging and executing successful marketing campaigns that resonate with target audiences. Her leadership style is rooted in fostering teamwork and aligning efforts towards shared objectives, ensuring every project she leads achieves its full potential.
Keri joined the company in 2013 and has over twenty years’ experience in marketing. As the VP of Marketing at AMD Global Telemedicine, she is dedicated to advancing the company’s mission through innovative marketing strategies that build trust and effectively address the unique challenges faced by healthcare providers and patients alike.
Prior to AMD, Keri led marketing efforts for various technology companies including Kinect365 Life Sciences, Questex Media Group, Hypertronics Corporation and Moldflow Corporation. Keri holds a Bachelor of Arts degree in Corporate Communication and is a member of both the American Telemedicine Association (ATA) and HIMSS (Healthcare Information and Management Systems).
Fun fact: Keri loves soaking in the beauty of sunrises and sunsets, spending time at the beach, and going on hiking adventures.
Chip McIntosh
Chief Innovation Officer
Learn more about Chip McIntosh
Chip McIntosh is the Chief Innovation Officer (CINO) at AMD Global Telemedicine. As a champion for people-centric digital transformation, he provides strategic leadership in product and technology, overseeing the design, development, deployment, and evolution of advanced telemedicine and telehealth solutions.
Before joining AMD, Chip pioneered the creation of the first multi-tenant nationwide telemedicine network and marketplace, enabling partnerships among member hospitals and private providers across various specialties. He also developed the first telehealth platform integrating language interpretation with intelligent video routing and queuing.
Prior to his work in telemedicine, Chip co-founded and served as CEO of one of the first Internet Service Providers (ISPs). During his tenure, he significantly bridged the digital divide by providing affordable internet access and free technology skills training to underserved Appalachian communities, ultimately expanding the company into Ohio’s first statewide broadband ISP.
Chip is passionate about open systems architecture, advocating it as the most effective approach for increasing interoperability, capability, and adaptability while minimizing costs.
Fun Facts: Chip helps run an annual community music festival in Athens, Ohio, once had a pet fox, and is an avid cook who is currently obsessed with perfecting his versions of Louisiana Cajun and Creole staples. His oddly appropriate surname and nickname were both assigned at birth, well before the computer chip, let alone the Apple Macintosh existed.