How Telehealth Solutions Improve Patient Care

by | Oct 30, 2019 | Blog

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Updated on April 25, 2024 In today’s technology-driven world, the convenience of managing daily tasks from our smartphones has raised expectations for similar advancements in healthcare. Telehealth solutions meet this demand by making healthcare more accessible and improving patient engagement, whether in a hospital or another care setting. By integrating the right telemedicine software and digital tools, your facility can enhance the patient experience and contribute to the evolution of a diverse healthcare system that is responsive to patient needs.  Let’s now dive deeper into the benefits and applications of telehealth solutions in the healthcare space: 

How do telehealth solutions improve patient care?

Telehealth and virtual care can greatly improve patients’ lives in many ways, from post-acute care and chronic condition management to behavioral health and more. Their versatility and convenience reduce hospital readmissions, improve patient outcomes and satisfaction, and allow your facility to stay ahead of the curve when it comes to growing global healthcare trends.   

What are the most common telehealth challenges and solutions?

As with any new technology, telehealth solutions come with a learning curve. To ensure your team is prepared for the involvement of telehealth, you can streamline implementation with a plan of action. Develop a realistic timeline for using the new technology, educate your staff ahead of time, and be willing to adjust training and live dates accordingly to accommodate your staff. The more comfortable clinicians feel about the technology, the greater the chance of its success from the start. A similar timeline should be developed for your patients; they may not feel instant comfort during the immediate implementation if they don’t understand it. However, during the first introduction, you can easily streamline the process and educate your patients on the benefits of virtual care technology. Once they understand that telemedicine is more patient-centered, they will become more comfortable with the technology, and it may even become second nature for many.

How can telehealth solutions enhance patient engagement and communication?

Telehealth and patient engagement are fundamentally intertwined, offering enhanced communication and more efficient healthcare delivery. By incorporating digital platforms into your practice, you facilitate more frequent and more meaningful interactions between patients and healthcare providers. This technology enables real-time communication, allows for the scheduling of virtual visits at convenient times, and provides platforms for continuous health monitoring and direct feedback. These interactions foster a more connected and engaged patient experience while simultaneously boosting patient retention  Additionally, the operational efficiencies of telehealth can significantly reduce administrative burdens and improve the overall effectiveness of healthcare delivery. With telemedicine, healthcare providers can manage time more efficiently, reducing unnecessary in-person visits and focusing on critical care when needed. This leads to optimized scheduling, reduced wait times, and faster decision-making processes. By effectively implementing telehealth solutions, your facility can achieve higher productivity and greater patient satisfaction, making healthcare more accessible and responsive to patient needs.  

Who can provide telehealth solutions?  

Most, if not all, care settings can provide virtual care options to a certain extent. According to the National Telehealth Policy Resource Center, the U.S. Department of Health and Human Services considers submissions for facilities interested in delivering telehealth solutions. Eligible providers include physicians, nurse practitioners, physician assistants, nurse midwives, clinical nurse specialists, certified registered nurse anesthetists, clinical psychologists, clinical social workers, and registered dieticians. Those eligible parties interested in providing telehealth out of their facility must partner with a provider who can administer the solution and help during the implementation stage.   Not every healthcare provider’s ideal solution is the same, but AMD Global Telemedicine is a prime example of a trusted vendor that aims to bring business value to your organization. Our commitment to working alongside your organization means crafting, implementing, and supporting a virtual care solution that will provide the benefits of telehealth for your patients.  Request a meeting with a member of our team to discuss your specific program requirements. If you’re interested in implementing telehealth solutions at your practice, keep up with our blogs! 

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