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Does your telemedicine strategy contain the right components?

Jun 5, 2017 | Telemedicine Blog

Does your health care organization have what it takes to be successful? Below, we’ve developed a checklist of components your telemedicine strategy needs to efficiently deliver care:

1. A clear established vision
Before, during and after the implementation process, your practice needs to establish a clear vision of how the telemedicine program can benefit the organization. Understand the objective of utilizing telemedicine technology, and how it can best benefit your patients and team members. Develop an outline that encompasses what your practice will accomplish as you develop the program and beyond.

2. A strong and focused team
You entire working team should be on board with telehealth technologies – ready to implement and utilize the program. It may help your practice provide better quality care, but a strong and focused group of health care professionals is the foundation that makes this possible.

Your professional team should be strong and focused.

3. A comfortable work environment
Ongoing training processes will guide your practice to successful use of telemedicine. Initial training will cover communication, diagnostics, workflow protocols and troubleshooting before the program is fully implemented, but it shouldn’t stop there. To ensure your staff members are comfortable in their work environment, provide follow-up training sessions on a regular basis. This keeps everyone up to date with changes in the system, allowing a steady workflow and a successful work environment.

“Find an efficient way to introduce patients to the system.”

4. Excellent communication with patients
Patients may be initially overwhelmed by the idea of telehealth. Therefore, Learntelehealth.org recommends finding an efficient way to interact and introduce them to the new system. For example, you can give an in-person tutorial and run them through the process, guiding them through each step before they tackle the task on their own. Showing them that treatment via telemedicine versus face-to-face is just as efficient, safe and private can ease anxiety and build a positive, trustworthy relationship.

5. An improvement process is in place
For your telemedicine program to be successful, Telehealthresourcecenter.org suggests developing a quality improvement process. Take note of any improvements made and unexpected performances, plus how the organization reacts to such changes. Documenting these improvements can help your practice keep track of progress and continue gliding down the path to success.

By implementing telemedicine, you’re proving the maturity of your organization by leveraging technologies that improve patient’s access to quality care. With the help from AMD Global Telemedicine, you can introduce your organization to quality products and cutting-edge technology that put you at the forefront of the industry. Let us help you meet your specific program requirements and guide your telemedicine program to success.

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