The Challenge:
Staff burnout and burdened workloads
In a time when the need and demand for telehealth skyrocketed, hospitals and medical facilities were at their lowest ability to make the necessary digital transformation. Between staff burnout and workloads
too burdened to make room for new technology, driving user adoption would be a legendary challenge.
The Approach:
Tailored training for each partnering hospital site with boots-on-the-ground support.
“As our facilities experienced frequent turnover, AMD’s support for this project was commendable! The AMD staff contributed numerous hours of training and re-training, addressed cybersecurity and connectivity issues, and problem-solved as needed.”
Barb Yellowlees, Chair, CETF Telehealth Committee
The Outcome:
Staff adoption of telehealth, decreased patient transfers to hospitals, and reduced healthcare costs
- 20% of patient transfers were prevented
- Reduction in transportation-related healthcare costs and COVID transmission
- 94% of patients were comfortable with telehealth
- Telehealth improved the quality of care in 88% of visits
What our customers are saying …
Dr. Lisa Gwynn
“AMD is a telehealth company that has always been dependable, and extremely knowledgeable in assisting with choosing the right equipment to meet our needs. Their customer service and technical support of our programs has been impeccable.”
Ryan Baker, MHA
“After searching and speaking with many companies I found AMD Global Telemedicine to be trustworthy and realistic when setting expectations on their deliverables. They spent the time to really work with us to develop a telemedicine solution that fit out individual company needs.”
Dr. Waseem Ghannam
“Best in class technology and world class service! The team at AMD Global Telemedicine help power organizations in serving patients, via their HIPAA-compliant telehealth platform.”